UPDATE: ParentSquare has now postponed its implementation of multi-factor authentication originally scheduled for July 31 and will reschedule it to a future date.
Read more details in the updated message from ParentSquare below:
We hope this message finds you well. We are writing to provide an update on the changes we announced yesterday, July 29, to the ParentSquare login process.
Postponing Device Verification Implementation
Thank you for your very positive feedback about the importance of multi-factor authentication (MFA). Based on the valuable input from our customers, we have decided to postpone the implementation of device verification for all users. We understand the importance of a smooth start to the school year and want to minimize any potential disruption to your community’s access to ParentSquare.
What This Means for You
Immediate Action: The planned rollout of the device verification feature starting July 31, 2024, will not take place as scheduled.
New Timeline: We will reschedule the release of this feature to a later date, after the back-to-school period, to help minimize disruption to your staff, students, and parents.
Next Steps
We are committed to making this transition as seamless as possible and will use this additional time to address any concerns and improve our support resources. We will keep you informed of the new release date well in advance, along with comprehensive guidance and assistance to help your community adapt to this important security measure.
Thank you for your continued support and trust in ParentSquare.
Sincerely,
The ParentSquare Team